Pilot terms and conditions

Effective October 25, 2026. First release: October 25, 2026, available when the pilot opens. Subscription access requires a successful payment.

Operator and contact

The subscription operator is Obsidian Insights. William McBride is the support owner. Contact william.r.mcbride.jr@oistudio.ai for billing, access, privacy or service questions.

What membership includes

The pilot includes all three audience editions: Solo Entrepreneur, Tech Lead & Engineer, and Client-Facing & Marketing. Each weekly set contains roughly five-minute, two-host episodes. Subsequent weekly delivery is Monday at 6 a.m. Pacific. The initial pilot covers four weekly sets and up to 25 founding subscribers. The first release is available on October 25, 2026. The next three scheduled deliveries are November 2, 2026; November 9, 2026; November 16, 2026, each at 6 a.m. Pacific. The episodes use AI-generated two-host narration and dated research with audience-specific commentary. The four-week pilot review does not end an individual subscriber’s paid access or automatically stop renewal.

Price and renewal

The price is $9 per month, renewing monthly until canceled. The exact charge, any applicable tax, and renewal terms must be shown before purchase. Founding subscribers retain the $9 monthly base price for 12 continuous months of membership. Price changes require at least 30 days’ notice before taking effect at renewal. Canceling renewal preserves the founder price while the current paid period remains active. If membership lapses, a later rejoining uses the then-current offer and does not restart the original founder-price period. Applicable taxes, if any, are disclosed before purchase. Renewal consent is separate from optional episode emails.

Cancellation and refunds

You may cancel renewal while retaining access through the end of your paid membership period. You may request a full refund of your first subscription payment within seven days of that successful payment. Support reviews and processes refund requests. When support processes that full first-payment refund, we also stop future renewal and confirm both outcomes. A refund ends paid access. You do not need to cancel renewal separately for that refund. To cancel renewal without requesting a refund, use the member account or contact support if that control fails. Contact support for a refund request or access problem. These service policies do not limit any rights that apply to you.

Your episode library

Your membership includes access to the available episode library throughout your paid membership period. Access does not transfer ownership or promise permanent access to every recording. Episodes do not expire solely because they are thirty days old.

Maintaining useful content

We may refresh, replace, or retire individual episodes to maintain accuracy, usefulness, or rights compliance. Material changes will be explained and replacements identified where available. Recording and review dates provide context; a review date is shown only after a review. We will honor the offer purchased for your paid membership period. Changes to core subscription benefits will be explained before renewal so you can decide whether to continue. We may evolve the mix of briefings, practical guides and library features while honoring the benefits purchased for the current paid period; withdrawing an individual recording does not remove that commitment.

Using the material

The episodes provide educational commentary and practical perspectives. Examples and claims can depend on the tools, evidence and circumstances at the time. Evaluate recommendations against your own needs. Membership provides personal listening access; it does not grant redistribution rights to recordings or underlying third-party material.

Support and service interruptions

Billing and access support: william.r.mcbride.jr@oistudio.ai. William will monitor the support inbox and respond within two business days. Business days are Monday through Friday, excluding US federal holidays, in America/Los_Angeles time. We will explain material service interruptions. If a promised set cannot be supplied or paid access cannot be restored within two business days, contact support for a refund remedy for the undelivered service or unused paid period. If the remedy ends membership, the unused portion of the paid period is included in the refund assessment. No substitute set is silently treated as the promised delivery.

Privacy and communications

We use account identity, verified display name and email, session information, edition preference and billing/access references to provide the membership. Auth0 supports sign-in, Stripe hosts payment entry and billing, and Cloudflare hosts the membership service and protected audio. We use QuickBooks, provided by Intuit, to import Stripe sales, refunds, fees and payout information for bookkeeping and reconciliation. Subscription billing and payment entry remain with Stripe. The membership database stores billing references and status, not your payment-card number. Providers handle information under their own applicable policies. Support communications are handled through the support mailbox.

Short-lived session records support secure sign-in. A short-lived browser record of the selected episode and listening position supports same-account sign-in recovery. Session profile records are removed on logout or revocation and expired records are pruned during service activity. Preferences and necessary billing, reconciliation and security records may remain after cancellation for service, legal and recordkeeping purposes; cancellation is not an account-erasure request.

If optional usefulness feedback is enabled, the latest answer for each episode is linked to your account; repeated answers replace the earlier answer. You may change or clear an answer. Reports exclude answers older than 90 days. Expired stored answers are removed on subsequent answer updates or through an operator removal request; there is no claimed background deletion timer. Counts do not establish that you finished listening or achieved a particular outcome. Usefulness feedback is optional and is available only when enabled for the service.

Contact support to request access, correction or removal of your information. We verify the request and explain what can be removed and what must be retained for billing, security or legal reasons. Removing an account does not erase records that a processor must lawfully retain. Optional episode emails require a separate choice and a way to withdraw it; membership alone does not enable them. Optional episode email is currently disabled.

Effective date

These terms apply from October 25, 2026. The charge and any applicable tax are shown before purchase. The four-week pilot review does not end an individual paid period or automatically stop renewal. Any mandatory consumer rights continue to apply.